Privacy and Cookie Policy for individuals interacting with real estate collective
Introduction
Effective and last updated: Sept 1, 2023
This Privacy and Cookie Policy ( this “Policy”) applies to Personal Information as defined below collected by Real Estate Collective, (“RECO,” “we”, “us”, “our”) through realestate-collective.com and any other website that links to or references this Privacy Policy (collectively the“Site”). This Policy explains how we collect, use, share, and protect information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you or your household (“Personal Information”) and any rights you may have regarding this information. It also applies to personal information we may collect offline. However, this Policy does not apply to information we collect about our employees, their dependents, beneficiaries, emergency contacts, and contractors, and job applicants. If you are a consumer in one of these groups, please contact for the Privacy Notice at Collection and Privacy Notice for employees.
Please also note that this Privacy Policy does not govern our collection, use, and processing of information and data that is provided to us in the course of our real estate representation and related communications, which are governed by applicable state laws, guidelines, and our client agreements.
Providing Personal Information to us, as set forth below, does not create an real estate agent relationship.
If you have questions or concerns about this Policy or require support to access this or an alternative format to review this Policy, please contact us at hello@realestate-collective.com..
IF YOU DO NOT AGREE WITH ANY PART OF THIS PRIVACY POLICY, PLEASE DO NOT USE THE SITE AND DO NOT PROVIDE US WITH YOUR PERSONAL INFORMATION.
We may change and update this Privacy Policy from time to time. Any updated version amends and supersedes all previous versions of this Policy. If we make changes and/or updates, we will notify you by revising the date at the top of this Privacy Policy All changes will be effective immediately upon posting to the Site and your continued use of the Site after the last updated date signifies your acceptance of our amended Policy. Material changes will be prominently posted on the Site or otherwise communicated to you.
Personal Information We Collect
Real Estate Collective collects information from you in various ways when you access or use the Site or otherwise interact with the Services. This information may include:
Information you provide to us. Personal information you provide to us through the Services may include:
Contact information that you provide, such as your first and last name, email address, and phone number.
Feedback or correspondence, such as information you provide when you contact the Client or Real Estate Collective in connection with the Site or Services with questions, feedback, or otherwise correspond.
Marketing information, such as your preferences for receiving communications about the Client’s activities, events, and publications, and details about how you engage with such communications.
Other information which is not specifically listed here that you may provide voluntarily or that is necessary in connection with your interactions with the Client through the Site or Services. All such information will be used in accordance with this Privacy Policy or as otherwise disclosed at the time of collection.
Commercial Information– Information such as records of personal property, and products or services purchased or obtained, any background information provided by you or collected by us as part of our business analysis, client onboarding, and other client information provided to or made available to us by or on behalf of you, as well as information generated by us in the course of providing our products or services to you.
The Sources of Information We Collect
Information You Provide Directly to Us.
We collect Personal Information that you provide directly to us. Personal Information is required to use certain Site features, for example, to request information online, subscribe to our newsletters, and to contact us. We will collect Personal Information that you provide to us through these Site features as well as any Personal Information you share via communications to us.
Information from Third Parties.
We obtain data about individuals from various third-party companies and public sources, and we may combine that data with Personal Information or other data we collect. This enhances our existing data about our users, improves our ability to contact you, enhances our marketing capabilities, and allows us to conduct due diligence prior to entering into legal engagements.
Information from Automatically Collected Data.
As you navigate through our Site, we may automatically collect certain information from you. For example, we may automatically collect information connected to the pages you access on the Site and the frequency of access of these pages. Our Site uses cookies and similar technologies to automatically collect IP addresses assigned to the computers and other devices you use, your internet service provider, device ID number, approximate geographic location, browser type, Site pages visited, websites you access before and after visiting the Site, data related to how and when you use the Site (e.g., date and time stamps, clickstream data, and data about search terms and websites that direct you to the Site), and similar information. While we do not collect Personal Information automatically, we may tie automatically collected information to Personal Information about you that we collect from other sources or that you have previously provided to us.
How We Use Your Personal Information
We collect, use and disclose Personal Information for all lawful purposes in the operation and conduct of our business. We may use all categories of Personal Information listed above for the purposes described at the time of its collection or for the following purposes:
Business Communications: To communicate with you in connection with providing you with relevant information and updates, for marketing and advertising purposes, to send you newsletters, and to reply to any inquiry you have sent to us.
Complying with Legal Obligations: To comply with applicable laws or legal process served on us and to cooperate with law enforcement and other governmental agencies.
Site Maintenance: To operate, manage, maintain, and repair our Site, or to detect, prevent and/or otherwise address fraud, security, or technical issues.
Record Keeping: To keep accurate and up to date records of individuals who access, visit, or otherwise interact with our Site and services.
Research: To review, survey, and research and gain insights on how users perceive our services or products.
Rights Enforcement: To protect our property, safety, and rights, including the enforcement of such rights.
Service Fulfillment: To provide you the services or information that you may have requested or otherwise consented to.
Validation of Submitted Information: To verify the authenticity and accuracy of any Personal Information submitted directly to us, including any information included in requests or inquiries submitted to us.
Anonymized and/or Aggregated Data Analysis: We may use anonymized, de-identified, and/or aggregated data set information to: (1) analyze, develop, and improve Site content and services that we make available, (2) inform business strategies, (3) understand the Site’s demographics and user preferences, (4) customize promotional emails and users’ Site experience, and (5) for other lawful purposes.
Cookies and How We Use Automated Technologies
We may use technologies that automatically collect data to enhance your experience on our Site, to help us better understand your behavior, and to customize the look and functionality of our Site. These technologies help us to facilitate and improve effectiveness and usability of the Site and its content, navigation, and search features. Certain data we collect automatically through these technologies is statistical only and does not include Personal Information.
Specific technologies we use for automatic data collection may include:
Cookies: are a small text files that are sent to or accessed from your web browser or your computer’s hard drive. A cookie typically contains the name of the domain (internet location) from which the cookie originated, when it expires, and a randomly generated unique identifier. A cookie may also contain information about your computer, such as user settings, browsing history and activities conducted while using the Site.
Analytical tools such as Google Analytics, which is an analytics tool provided by Google. Google sets and reads cookies to collect such data and your web browser will automatically send such data to Google. Google uses this data to provide us with reports that we use to improve the Site’s structure and content. To learn how Google Analytics collects and processes data, please visit: “How Google uses data when you use our partners’ sites or apps” located at www.google.com/policies/privacy/partners. You may prevent Google Analytics from recognizing you on our website by deleting or disabling the relevant cookies. To learn more about Google Analytics cookies, visit Google Analytics Cookie Usage on Websites.
Cookie related Disclosures of Your Information: Depending on your selected cookie and privacy settings, we may disclose information to third parties or allow third parties to directly collect information using the technologies. These third parties, which include any and all previously mentioned social media companies and advertising networks, use your information to provide you with more relevant advertising known as interest-based advertising.
How We Share Your Personal Information
We may share Personal Information (i) when explicitly requested by or consented to by you; or (ii) for the purposes for which you disclosed the Personal Information to us as indicated at the time of the disclosure (or which could be reasonably anticipated at the time of disclosure). Your information may be disclosed to relevant personnel at RECO, as well as to certain categories of recipients, including our advisors and vendors that provide services to us or on our behalf. We may disclose your Personal Information to the following categories of third parties:
To our Service Providers : To our third party vendors and professional advisors engaged by RECO to provide services such as internet service providers e.g. Site management and hosting, email services, data analytics providers, content distribution services, contact management tools, external consultants, and advertising networks.
To Professional Consultants. We may disclose your Personal Information to such professional consultants as accountants, lawyers, and financial advisors.
For Legal, Security, or Safety Purposes. We may also disclose your Personal Information: (i) as permitted by law; (ii) if we determine that the disclosure of specific information is necessary to comply with the request of a law enforcement or regulatory agency or other legal process; (iii) to protect the legitimate rights, privacy, property, interests or safety of our company or our representatives and agents, clients, business partners, employees or the general public; (iv) to pursue available remedies or limit damages; (v) to enforce our agreements; and (vi) to respond to an emergency.
For Business Transitions: We may disclose Personal Information to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by us about our Site users is among the assets transferred.
Your Choices and Rights and Special Notice to California Residents below
Marketing Communications
If you previously opted in to receive electronic marketing communications from us, and no longer wish to receive this type of communication from us, you may opt out of such emails by using the unsubscribe link in the email or contacting us with your request at hello@realestate-collective.com with “Unsubscribe” in the subject line. Opting out of marketing communications does not opt you out of communications related to transactions that you enter into with us and related transactional communications.
No Sale of your Personal Information
We do not sell, rent, or loan any of your Personal Information to any third party for compensation.
Links to Content and Third Party Services
Photos, Videos; Embedded Content
The Site may contain links to photos, videos, and content provided by RECO or third parties (including vendors on our behalf) that may collect data about how you interact with such content.
Social Media
We are active on social media, including but not limited to Facebook, Instagram, and LinkedIn. Social Media posts made by you are public information and are not confidential. We may post (or re-post) on the Site and our Social Media pages any comments or content that you post on our Social Media pages. Your use of Social Media is governed by the privacy policies and terms of the third parties that own and operate those websites and not by this . We encourage you to review those policies and terms.
Data We Do Not Intend to Collect Via the Site
Special Categories of Personal Information.
“Special Categories of Personal Information” is any data that requires enhanced security measures or additional legal obligations, such as data that reveals your racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, or that involves genetic or biometric data or data concerning health or sexual orientation. We do not intend to collect any such Special information from you via the Site. Please do not provide this Special Information to us via the Site.
Security and Protection of Your Personal Information
We take commercially reasonable administrative, technical, and organizational measures to protect Personal Information that we collect and store; however, no system or online transmission of data is completely secure. We cannot guarantee the security of information transmitted to or through the Services. You understand that any transmission is at your own risk. Please use security measures to protect your Personal Information.
Children’s Privacy
We are committed to protecting children’s privacy. The Site is not directed or intended for use by minors. Consistent with the requirements of the US Children’s Online Privacy Protection Act, if we learn that we have received information directly from a child under age 18 without his or her parent’s or legal guardian’s verified consent, we will use that information only to respond directly to that child (or his or her parent or legal guardian) to inform the child that he or she cannot use the Site. Subsequently, we will make commercially reasonable efforts to delete such information. If a parent or legal guardian learns their child provided us with Personal Information without his or her consent, please contact us.
Access from Outside of The United States
The Site is controlled and operated by us from the United States and is not intended to subject us to the laws or jurisdiction of any state, country or territory other than the United States. If you access the Site from outside the United States, please be aware that any information we collect will be transferred to, stored in, and processed in the United States which may have different data protection and privacy rules than those of the country where you accessed the Site.
Contact Us:
If you have questions or concerns regarding this Policy, contact us at: hello@realestate-collective.com or (310) 689-9689.